Frequently asked questions

Use Nespresso Original-format capsules, Dolce Gusto espresso capsules, or ground coffee, each with its matching adapter.

Nespresso Vertuo capsules and Keurig K-Cups do not fit. Use ground coffee in the coffee basket; instant coffee is not a capsule format.

Your set includes the espresso maker, detachable drinking cup, small-capsule adapter, large-capsule adapter, ground-coffee holder, USB-C charging cable, coffee spoon and instruction manual.

Bring your own ground coffee or capsules, drinking water and a suitable USB power adapter. Coffee and capsules are sold separately.

The built-in heater lets you start with cold drinking water. You can also add hot water and use direct extraction to skip heating.

Heating from cold takes several minutes; the extraction itself is shorter. Charge with the supplied USB-C cable before brewing. Starting water temperature and battery charge affect the wait and number of brews.

PortaCoffee makes small espresso servings, rather than filling a large travel mug in one brew. Add hot water to the finished espresso for an Americano, or add milk separately for a milk drink.

It does not grind beans or froth milk. Put drinking water only in the water tank.

After the machine cools, remove the used capsule or grounds and rinse the removable coffee holders and cup. Keep the battery body and charging port dry; do not immerse the machine or put it in a dishwasher.

Empty it before packing. Brew on a stable surface and use it in the car only while parked.

Free U.S. shipping on orders of $50 or more. Processing takes 1–3 business days. Delivery estimates are 5–12 business days in the U.S. and 10–25 business days internationally; timing varies by destination and customs.

Tracking is emailed when your order ships. International shipping is calculated at checkout. Shipping policy.

Request a return within 30 days of delivery. Items must be unused, in their original packaging and in the same condition received. Customers pay return shipping unless the item is defective or damaged.

For a return or a problem with your order, contact theportacoffee@gmail.com with your order number. Return policy.