Shipping policy

Shipping Policy

We’re committed to getting your order to you as quickly as possible.

• Processing Time: Orders are typically processed within 1–3 business days.

• Shipping Methods: We use reliable carriers to ensure your package arrives safely. Shipping times vary depending on your location.

• Estimated Delivery: Domestic (US) orders usually arrive within 5–12 business days. International orders may take 10–25 business days depending on customs and location.

• Tracking: Once your order ships, you will receive a tracking number via email.

• Shipping Costs: Calculated at checkout based on your location and chosen shipping method. Free shipping promotions may apply.

• Lost or Damaged Packages: If your order is lost or arrives damaged, contact us immediately at portacoffee@gmail.com so we can resolve the issue.